![]() Applications include patient randomization and drug supply management. IVR systems are used by pharmaceutical companies and contract research organizations to conduct clinical trials and manage the large volumes of data generated. Hospitals and clinics have used IVR systems to allow callers to receive anonymous access to test results. IVR systems allow callers to obtain data relatively anonymously. Often, the network provider will have to deploy call gapping in the PSTN to prevent network overload. Some of the largest installed IVR platforms are used for televoting on television game shows. (VAD) IVR systems are used to automate routine enquiries to switchboard or PABX (Private Automatic Branch eXchange) operators, and are used in many hospitals and large businesses to reduce the caller waiting time. ![]() Examples of typical IVR applications are telephone banking, televoting, and credit card services. "IVR systems are typically intended to service high call volumes, reduce cost and improve the customer experience. This interactive voice response (IVR) diagram sample illustrates the IVR services. The UML activity diagram example "Cash withdrawal from ATM" was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Rapid UML solution from the Software Development area of ConceptDraw Solution Park. Thus, ATMs often provide one of the best possible official exchange rates for foreign travellers, and are also widely used for this purpose." If the currency being withdrawn from the ATM is different from that which the bank account is denominated in (e.g.: Withdrawing Japanese yen from a bank account containing US dollars), the money will be converted at an official wholesale exchange rate. Using an ATM, customers can access their bank accounts in order to make cash withdrawals, get debit card cash advances, and check their account balances as well as purchase pre-paid mobile phone credit. The newest ATM at Royal Bank of Scotland allows customers to withdraw cash up to £100 without a card by inputting a six-digit code requested through their smartphones. Authentication is provided by the customer entering a personal identification number (PIN). On most modern ATMs, the customer is identified by inserting a plastic ATM card with a magnetic stripe or a plastic smart card with a chip that contains a unique card number and some security information such as an expiration date or CVVC (CVV). "An automated teller machine or automatic teller machine" (ATM) (American, Australian, Singaporean, Indian, and Hiberno-English), also known as an automated banking machine (ABM) (Canadian English), cash machine, cashpoint, cashline or hole in the wall (British, South African, and Sri Lankan English), is an electronic telecommunications device that enables the clients of a financial institution to perform financial transactions without the need for a cashier, human clerk or bank teller. The UML use case diagram example "Banking system" was created using the ConceptDraw PRO diagramming and vector drawing software extended with the Rapid UML solution from the Software Development area of ConceptDraw Solution Park. Its main job is to increase the customer base for the bank." (10) DSA is a Direct Selling Agent, who works for the bank based on a contract. Video banking can be performed via purpose built banking transaction machines (similar to an Automated teller machine), or via a video conference enabled bank branch clarification. ![]() (9) Video banking is a term used for performing banking transactions or professional banking consultations via a remote video and audio connection. (8) Telephone banking is a service which allows its customers to conduct transactions over the telephone with automated attendant or when requested with telephone operator. (7) Relationship Managers, mostly for private banking or business banking, often visiting customers at their homes or businesses. (6) Online banking is a term used for performing multiple transactions, payments etc. (5) Mobile banking is a method of using one's mobile phone to conduct banking transactions. (4) Mail: most banks accept cheque deposits via mail and use mail to communicate to their customers, e.g. "Banks offer many different channels to access their banking and other services:
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |